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This Cookie Policy explains how FirgoMart, operated by FirgoMart 24Logistics Private Limited, an Indian Private Limited Company incorporated under the Companies Act, 2013 ("Company", "FirgoMart", "we", "us", or "our"), uses cookies and similar technologies on the FirgoMart mobile application, website, seller panels, administrative systems, APIs, and all related digital platforms (collectively, the "Platform"). FirgoMart is a legally recognised E-commerce Operator under applicable Indian laws and operates the Platform for domestic and global users, including buyers, sellers, manufacturers, and partners. By accessing or using the Platform, you consent to the use of cookies and similar technologies in accordance with this Cookie Policy, the Privacy Policy, and applicable law.
Cookies are small text files that are placed on your device (computer, mobile phone, tablet, or other internet-enabled device) when you visit a website or use an application. Cookies help recognise your device, store preferences, enable core functionality, and improve user experience. Cookies may be session cookies (which expire when you close your browser or app) or persistent cookies (which remain stored on your device for a defined period or until deleted).
These cookies are essential for the operation of the Platform. They enable basic functions such as:
i.Account login and authentication
ii.Security and fraud prevention
iii.Shopping cart functionality
iv.Payment processing
v.Without these cookies, the Platform may not function properly
Functional cookies allow the Platform to remember:
i.User preferences
ii.Language selections
iii.Region or location settings
iv.Other personal customisations that enhance user experience
These cookies collect information such as:
i.Pages visited
ii.Time spent on the Platform
iii.Error reports
iv.Navigation patterns
v.Data is aggregated and used to analyse performance and improve Platform functionality
Advertising cookies may be used to:
i.Display relevant advertisements
ii.Measure marketing campaign effectiveness
iii.Limit repetitive ads
iv.Personalise promotional content across platforms
These cookies help:
i.Detect suspicious activity
ii.Protect user accounts
iii.Prevent unauthorised access
iv.Enhance overall Platform security
In addition to cookies, FirgoMart may use pixels, web beacons, software development kits (SDKs), local storage, and device identifiers to collect and process information for similar purposes as described in this Policy.
i.Enable core Platform functionality and secure access
ii.Authenticate users and manage sessions
iii.Process orders and payments
iv.Analyse usage patterns and improve services
v.Prevent fraud, misuse, and unauthorised access
vi.Personalise user experience and content
vii.Support marketing, promotions, and communications
viii.Comply with legal and regulatory obligations
Some cookies may be placed by third-party service providers such as analytics providers, payment partners, advertising networks, logistics partners, and technology vendors. These third parties may use cookies in accordance with their own privacy and cookie policies. FirgoMart does not control the use of such third-party cookies.
As FirgoMart operates globally, cookies and related data may be processed or stored outside India. Such processing shall be carried out with reasonable safeguards and in compliance with applicable data protection and privacy laws.
i.Users may manage or disable cookies through browser settings
ii.Users may manage cookies through mobile device settings
iii.Where required by law, cookie consent or preference tools may be provided
iv.Disabling certain cookies may affect functionality, security, and performance of the Platform
Information collected through cookies may include personal data. Such information is processed in accordance with FirgoMart’s Privacy Policy and applicable laws. Cookies do not typically contain information that directly identifies users, but may be linked to personal data held by FirgoMart.
FirgoMart may update this Cookie Policy from time to time to reflect changes in technology, law, or business practices. Any changes shall be effective upon publication on the Platform. Continued use of the Platform constitutes acceptance of the updated Policy.
FirgoMart cookies and similar technologies are used and processed in accordance with Article 6 of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) on one or more of the following lawful bases:
i.User consent, where required under applicable law
ii.Performance of a contract, including secure access, order processing, and service delivery
iii.Compliance with legal and regulatory obligations
iv.Legitimate interests of FirgoMart, including platform security, fraud prevention, analytics, and service improvement
Where required by law, FirgoMart obtains valid and informed user consent before placing non-essential cookies. Users may:
i.Manage or withdraw cookie consent at any time through browser or device settings
ii.Use available cookie preference or consent tools, where provided
Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal. Disabling certain cookies may affect the functionality, performance, or security of the Platform.
Cookies are retained only for the period necessary to achieve their intended purpose:
i.Session cookies are deleted automatically when the browser or application session ends
ii.Persistent cookies remain stored on the user’s device for a defined period or until manually deleted
Retention practices are aligned with the storage limitation principle under Article 5(1)(e) of the GDPR.
As FirgoMart operates globally, information collected through cookies may be transferred to, processed, or stored in jurisdictions outside India or the European Union. Such transfers are conducted in accordance with Chapter V of the GDPR, using appropriate safeguards including contractual, technical, and organisational measures, and in compliance with applicable data protection laws.
Users located in the European Union, European Economic Area, United Kingdom, and other jurisdictions with similar data protection laws have rights relating to their personal data, including the right to:
i.Access personal data
ii.Restrict or object to certain processing activities
iii.Request deletion or erasure of data, subject to applicable law
These rights may be exercised in accordance with FirgoMart’s Privacy Policy and applicable legal requirements.
For questions, concerns, or requests relating to this Cookie Policy or the use of cookies, users may contact:
Email: support@firgomart.com
This Cookie Policy shall be governed by and construed in accordance with the laws of India, together with applicable international data protection laws, including the GDPR where relevant. Courts having jurisdiction over FirgoMart 24Logistics Private Limited shall have exclusive jurisdiction, subject to mandatory rights of users under applicable law.